FINAL CHRISTMAS SHIPPING DATES  Please note the last order date for guaranteed UK delivery before Christmas is Midnight 17th Dec. For shipping dates to the rest of the world please click through to our shipping page.

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Shipping & Returns info

 FINAL CHRISTMAS SHIPPING DATES

Last posting dates for the UK: *Midnight 17th December

Last posting dates for Rest of Europe: *Midnight 12th December 

Last posting dates for USA, CA, Germany & Italy, Finland, Sweden: *Midnight 10th December 

Last posting dates for AUS & NZ:  *Midnight 6th December

*Midnight: GMT

Please note: for other countries not listed, we cannot guarantee delivery in time for Christmas. 

 

UK shipping:

UK shipping starts from £2.95 and goes up to £8.95 for high value orders (signed-for service).

We do our absolute best to ship all purchases as soon as possible and aim to send most orders out within 2-3 working days. During busy periods this may increase slightly. Standard UK orders are sent with Royal Mail 2nd Class. Higher value items are sent via Royal Mail recorded delivery. If you require more urgent shipping please get in touch with us prior to ordering by email or phoning: 0208 2998 739.

International shipping:

Europe shipping starts from £8.

US, CA, AUS & NZ shipping starts from £12.

If you would like to get an item shipped to a country that isn’t listed please email shop@dulwichpicturegallery.org.uk with the following:

  • A link to the specific product(s) you are interested in
  • The delivery address & country

We will get back to you with a quote as soon as possible.

Our standard International shipping prices do not cover recorded delivery. Please get in touch if you wish to discuss paying extra for this service. 

Returns

If you purchase an item and you’re not completely happy with it, you are welcome to return it to us (at your expense) and providing it arrives back safely, and in the exact condition it was sent, we’ll give you a full refund. We comply fully with the distance selling act regulations and you have seven working days from the day after you receive your goods to notify us if you’d like to return anything. If an item arrives damaged please get in touch with us as soon as possible.

Questions

We want you to be happy with anything that you purchase from our online shop, so please don't hesitate to get in touch and we'll be happy to help.

shop@dulwichpicturegallery.org.uk