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Shipping & Returns info

UK shipping:

UK shipping starts from £2.95 and goes up to £8.95 for high value orders (signed-for service).

We do our absolute best to ship all purchases as soon as possible and aim to send most orders out within 2-3 working days. During busy periods this may increase slightly. Standard UK orders are sent with Royal Mail 2nd Class. Higher value items are sent via Royal Mail recorded delivery. If you require more urgent shipping please get in touch with us prior to ordering by email or phoning: 0208 2998 739.

International shipping:

Europe shipping starts from £8.

US, CA, AUS & NZ shipping starts from £12.

If you would like to get an item shipped to a country that isn’t listed please email shop@dulwichpicturegallery.org.uk with the following:

  • A link to the specific product(s) you are interested in
  • The delivery address & country

We will get back to you with a quote as soon as possible.

Our standard International shipping prices do not cover recorded delivery. Please get in touch if you wish to discuss paying extra for this service. 

Returns

If you purchase an item and you’re not completely happy with it, you are welcome to return it to us (at your expense) and providing it arrives back safely, and in the exact condition it was sent, we’ll give you a full refund. We comply fully with the distance selling act regulations and you have seven working days from the day after you receive your goods to notify us if you’d like to return anything. If an item arrives damaged please get in touch with us as soon as possible.

Questions

We want you to be happy with anything that you purchase from our online shop, so please don't hesitate to get in touch and we'll be happy to help.

shop@dulwichpicturegallery.org.uk